Free domestic shipping on orders $100+

FAQ

How long do custom orders take?

All Gold and Silver Custom pieces take 6-8 weeks from the time your order is placed. Customs may take a little longer during the holiday season. 

Custom copper pieces take 1-3 weeks from the time the order is placed. 

 

What is your jewelry made of?

Any electroformed pieces you see are made first in a copper base. This helps to keep the pieces affordable, but it's also just an awesome metal! All pieces are then plated with a fine silver barrier, and then heaviest plating available of 14K Gold or Rhodium available. Everything is nickel-free and hypoallergenic. 

 

What is rhodium? 

Anything "silver" you see on the site is actually a metal called rhodium. It is the rarest and most valuable metal in the world (much more expensive than gold). It's so valuable because it is highly resistant to corrosion which, for jewelry, means VERY little chance of tarnishing. It's also super reflective (read: ✨ shiny ✨). So we use it because it rocks. 

 

Can I shower with my jewelry on?

All cord necklaces are completely waterproof! However, we do recommend removing any plated jewels in the shower as the physical and chemical abrasion together will wear down the plating over time. We also recommend removing your jewels while washing hands, applying any oils, lotions, or hand sanitizer. 

 

HOW DO I TAKE CARE OF MY PLATED JEWELRY? 

Our electroformed jewels are plated with gold or rhodium with the thickness of 3.5 microns, which is 6 times the industry standard of 0.5 microns. However, that can eventually begin to wear depending on how you care for your piece.

We do recommend removing your jewels when showering, swimming, working out, and cleaning for maximum longevity. If you decide to just never take your piece off and the plating does start to wear after a while, just reach out as we can re-plate most pieces! 

For cleaning, we recommend using a microfiber cloth to gently buff out any spots. Easy peasy! 

 

My plated ring is beginning to wear down... what do I do?

I can re-plate most pieces for you! Just holler at me :)

 

Can you resize rings?

Electroformed rings cannot be resized. Always be sure of your ring size before placing your order. 

 

Do you offer International Shipping?

International customers are responsible for choosing the shipping options that best suit their shipping needs at checkout. 

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Do you offer refunds?

We offer store credit for any jewelry that is returned within 7 days of ordering. We do not offer full refunds. Each item is one of a kind and handmade. Please read all descriptions before placing your order to avoid any need to return. All custom orders are final.

 

Do you pay for return shipping?

Customer is responsible for return shipping